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Video Download FAQs


What is "Instant Download / Digital Video Delivery"?

This service allows you to watch the video instantly on your PC, Mac, ipad or compatible device.

You will instantly receive access to a password protected area where you can view unlimited video streaming of the DVD. Streaming can be viewed on any computer or portable device that has high speed internet access.

You're also allowed to download the MP4 file. The MP4 can then be viewed on up to two devices (ex: your laptop computer and Ipad).

There are no shipping costs or physical products to receive. Everything is digital and delivered instantly.

Will it run on PC and Mac?

Yes the video can be viewed on a PC or a Mac.

Which Videos Can I Download?

If the video is available for download you will see a drop down box next to the Add to Cart button allowing you to choose the format.

Can I stream the video?

Yes we offer the video in both an online streaming format and via digital download to your computer. Streaming can be viewed on any computer or portable device that has high speed internet access. You are allowed unlimited streaming on up to two devices (ex: your desktop computer and iPad).

How do I watch my download on an iPad / iPod / iPhone?

  1. Download the video to your computer.
  2. Add the file to iTunes.
  3. Sync your device with iTunes.

I downloaded the MP4 file to my computer but it won't play?

Some older computers may have trouble playing the downloaded file. You can download this VLC Media Player for free. It will play almost any media file from almost any computer.

http://www.videolan.org/vlc/index.html

What is the "Video Library" function?

The "Video Library" is a password protected area where you can see your purchased content. Even if your PC breaks down and you have to switch to a newer machine you can access the content you have purchased by using the "Video Library" function.